Growth Point Center ("we," "our," or "the Center") is committed to protecting the privacy and confidentiality of our clients and their families. This Privacy Policy explains how we collect, use, store, and protect your personal information and your child's records.
Information We Collect
To provide quality educational and therapeutic services, we collect the following information:
- Child Information: Name, age, gender, medical history, educational background, and therapy history
- Parent/Guardian Information: Names, contact details, emergency contact information, and relationship to the child
- Health Records: Medical conditions, allergies, medications, and any health changes relevant to therapy
- Progress Documentation: Session notes, assessment results, individualized education and therapy plans, and progress reports
- Communication Records: Correspondence between parents and the Center regarding the child's care
How We Use Your Information
We use the collected information solely for the following purposes:
- Developing and implementing individualized education and therapy plans
- Providing evidence-based therapeutic and educational services
- Communicating with parents about their child's progress
- Ensuring the safety and well-being of your child
- Making appropriate referrals to other professionals when necessary
- Complying with legal and regulatory requirements
Data Storage and Security
We take the security of your information seriously:
- Client information is stored securely in our database through a protected web application
- Access is restricted to authorized service providers only
- All staff members are bound by strict confidentiality requirements
- We adhere to all applicable data privacy laws and regulations in the Philippines
Confidentiality
All privileged information obtained from clients, parents, or guardians—whether verbal, written, or electronic—is kept strictly confidential. Information will only be shared:
- With your explicit consent
- When legally required (e.g., mandatory reporting of suspected abuse or neglect)
- With other professionals involved in your child's care, with your prior consent
- In emergency situations where disclosure is necessary for safety
Video and Photo Documentation
Regarding visual documentation during sessions:
- Taking videos or photos during sessions is not mandatory
- Parents must specifically request video documentation from the assigned service provider
- Videos are only taken when deemed necessary, such as for demonstrating techniques and activities to be performed at home
- We respect that not all parents consent to their child being recorded
- Any recordings made are handled with strict confidentiality
Your Rights
As a parent or guardian, you have the right to:
- Request access to your child's records at any time
- Be informed about the nature and condition of your child
- Choose whether and from whom you wish to obtain professional services
- Refuse certain therapeutic procedures
- Request corrections to inaccurate information
- Be notified of any significant issues regarding your child
Information Sharing with Other Professionals
We may collaborate with other professionals (teachers, healthcare providers, specialists) to ensure comprehensive care for your child. Any sharing of information with third parties requires your prior consent, except where legally mandated. We make appropriate and timely referrals to other professionals whose services can address your child's needs.
Policy Updates
The Center reserves the right to update or amend this Privacy Policy as needed. Parents and guardians will be notified of any significant changes to how we handle personal information.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights regarding your child's information, please contact us:
Growth Point Center
Dipolog City, Zamboanga del Norte, Philippines
Phone: +63 927 474 8925
Email: hello@growthpointcenter.com